-
Phone
+8618700875368
-
Address
No.6 Zhangba First St, Xian High-Tech Area, Shaanxi Province
-
E-mail
Long-term warranty with 36 months
Warranty & After Sales Service
36 months warranty, Lifelong Follow-up Services. We have a professional after-sales team, if you have any questions during operation, we will supply solutions to you with 24 hours.
How to Service?
At first, our test chambers are produced based on 20 years product lifetime. Normally once test chambers have problems, we judge the problems, and send spare parts to our customers, and teach them how to change new parts on by email or video. Within 3 years, all spare parts and shipping cost (by DHL, TNT, and FedEx) paid by our company LIB.
If customers need our engineers on-site service, the company only need pay the ticket accommodation to our engineers, service is for free.
If Products still can't use after our engineer's repair, we will produce a new test chamber (same as the old one) to our customers with no charge.
You can contact our local service center in overseas market to get service and product.